Two types of Microsoft account. The problem is Microsoft’s badly documented difference between a work/school login and a personal login. All Microsoft accounts are either work/school or personal. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Microsoft doesn’t explain that ...Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings. You can use any of your aliases to sign in to Microsoft services or your Windows and Xbox devices, and you can select any of them for sending and receiving email. Steps for the organizer: Open the Xbox Family Settings app on their mobile device. Choose the member whose account info isn’t known. Select the Info bubble next to the user’s gamertag. Review the info under the Account email for the Microsoft account that’s associated with their Xbox profile.I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get…If you’re having issues signing in to your Microsoft account, see Microsoft account help for more info. Select Add email or Add phone number. Follow the instructions to add a new email address or phone number to your Microsoft account aliases. Find out how to change or remove an email address or phone number from your Microsoft account.Thus logging in using the original account (Alias) will trigger the system to prompt the user that it does not exist. The solution is to log in using the new account. The person mistyped the email address. Retyped the correct email address. The person did not access the account (WITH A BROWSER) within 365 days.I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get…This info applies to products you use with your personal Microsoft account and doesn't apply if you are using a work or school account. These are the products that this info applies to: Microsoft 365, Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Visio, Word, Microsoft 365 app for Android and iOS, Teams, Windows 10, Windows 11 ...So I’m logged in here on this forum to an account I’m trying to set up on a new computer yet on the computer when I type it in says it doesn’t exist. But it does because I’m on it here. The new computer won’t proceed without it.I have been trying unsuccesfully to add my work account on my IPhone. When i go tho the mail section and add acount, I select Outlook. When i put in my work email, it says that account doesnt exist.Jul 28, 2023 · A Microsoft Account is a "connected account" that is not tied to the device itself. A Microsoft Account can be used on any number of devices. Windows Store apps, settings, and data can be accessed from any device you sign in to using cloud storage. To purchase apps from the Windows Store, you must have a Microsoft Account. Microsoft account doesn't exist message when logging on to new laptop I am just swapping to a new laptop and when trying to log on it is saying that my Microsoft account does not exist. However I am using it on my other laptop and also on my mobile phone.To unlock your account, sign in to your Microsoft account and follow the instructions to get a security code. If you can't get a security code, or if your security code doesn't work, go to When you can't sign in to your Microsoft account and follow the instructions under I can't get a verification code. Get more help with sign-in problemsI am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get…The Microsoft account can be used to log into a Windows 8 computer and it gives you access to online file storage with Skydrive, as well as a host of other services. Separately – separately! – subscribers to Office 365 business plans have an Office 365 account.Feb 25, 2016 · If it is a folder from his consumer OneDrive, you need to sign in with Microsoft account (the account signed up ourselves, it can be Outlook, Hotmail, Gmail and other email address). The OneDrive in Office portal is OneDrive for Business. It is personal sites for Office 365 users. We need to use work/school account (the account created by admin ... My daughter's new Samsung A32 Android phone, on which she uses the Microsoft Launcher, Microsoft Edge sync'ed to her account, and Outlook, doesn't show up under her Microsoft account's devices, and as a result her screen time on that device doesn't show up in the weekly reports. This worked fine with her former (Nokia 4.2) phone.Jul 3, 2020 · Yes. No. LA. LattaninoCupolino. Independent Advisor. Replied on July 3, 2020. Report abuse. The message "account does not exist" appears when an account has not been used for a long time (it is automatically removed from the system) or the account alias has been removed. If the first hypothesis is excluded, it means that the alias has been removed. 2. Verify Your Account. In certain cases, the problem is due to your Microsoft Account not being verified on the computer. 1. Go to Settings > Accounts > Your Info and click on Verify. 2. If prompted, re-enter the Password for your Microsoft Account and click on Sign In. 3. Based on the information I found in a similar thread in Power Automate community, you need to use Office 365 Outlook connector to sign in and connect to your work or school account. For your information: Power Automate Outlook.com - Invalid connection. Best regards, Dihao. -----------------------. * Beware of scammers posting fake support ...I have been trying unsuccesfully to add my work account on my IPhone. When i go tho the mail section and add acount, I select Outlook. When i put in my work email, it says that account doesnt exist.May 5, 2021 · There are two types of accounts like Microsoft account (personal account) and work or school account (organization account), while Microsoft accounts are most often associated with Office for home products, more details please see What is a Microsoft account and a work or school account? Select the Microsoft Store Apps option and click Run the troubleshooter. After running the troubleshooter, any Microsoft account and app issues should be resolved, including the You need to fix your Microsoft account message. 2. Run the SFC scan. Press the Windows key + X and select the Windows PowerShell (Admin) option.Since yesterday, when I'm using Office, I'm presented with a pop-up box continuously that says "That Microsoft account doesn't exist. Enter a different account or get a new one", however the account absolutely does exist (I've quadruple checked it!), and I use the email address every day both in browser and MS Outlook.Troubleshooting verification code issues. Microsoft account dashboard. There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you. I'm not getting my verification code.Jun 15, 2022 · I'm trying to sign in in the xbox design lab but when I do, it says "You can not login right now. Your Microsoft account doesn't contain information about Last Name. Update your profile and login again" and doesn't allow me to sign in. When I go to my microsoft account I already have my last name filled, so I don't know what I should do. Feb 16, 2023 · I log into that account without problems in the browser and even on onedrive (sync OK) On Settings -> accounts, whe I click "Sign in" (with ms account), entering my work account (*** Email address is removed for privacy ***) I get the message: " That Microsoft account doesn't exist. Enter a different account or get a new one. " Apr 7, 2021 · I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get… To check for any security issues, go to Windows Defender settings, select Show details, and check your security status.Sep 7, 2021 · Adding a problem email account I have been using Outlook but my email account quit working in outlook. On my iPad I deleted the account but cannot reload it. is it possible to have both my gmail account and my sbcglobal account loaded into the Apple Mail account instead of Outlook. Apr 7, 2021 · I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get… Like here in the Philippines they will accept numbers like +63925 which is owned by Globe Telecommunications but not +63961 which is owned by Smart Communications. So to answer your question, it's probably because of your sim card or phone number. Thanks with regards, Miguel De Leon. 4 people found this reply helpful.We would like to show you a description here but the site won’t allow us.Jun 15, 2022 · I'm trying to sign in in the xbox design lab but when I do, it says "You can not login right now. Your Microsoft account doesn't contain information about Last Name. Update your profile and login again" and doesn't allow me to sign in. When I go to my microsoft account I already have my last name filled, so I don't know what I should do. Enter a different account or get a new one" I was really confused, I was just playing with the exact same Microsoft account with the same email address the previous day, and it suddenly asked me to re-login, I typed the EXACT email for the account that I paid Minecraft for and it just tells me "That Microsoft account doesn't exist.Thus logging in using the original account (Alias) will trigger the system to prompt the user that it does not exist. The solution is to log in using the new account. The person mistyped the email address. Retyped the correct email address. The person did not access the account (WITH A BROWSER) within 365 days.It's when i try to log into windows via microsoft account instead of using a local account that I get the message. ... That Microsoft account doesn’t exist.How to use the Microsoft Authenticator app. Go passwordless in Windows 10. Sign in to your Microsoft account with Windows Hello or a security key. When you can't sign in to your Microsoft account. Passwordless sign-in for work or school accounts.This info applies to products you use with your personal Microsoft account and doesn't apply if you are using a work or school account. These are the products that this info applies to: Microsoft 365, Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Visio, Word, Microsoft 365 app for Android and iOS, Teams, Windows 10, Windows 11 ... If the diagnostic doesn't detect any issue, but you still can't sign in to Teams, or you don't have a Microsoft 365 administrator account, select the button below to download SaRA and automatically start the tests. For more information about SaRA, see About the Microsoft Support and Recovery Assistant.Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings. You can use any of your aliases to sign in to Microsoft services or your Windows and Xbox devices, and you can select any of them for sending and receiving email. Account doesn't exist If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. Other sign in issues Hi - Microsoft isn't recognizing my newly-created OneDrive account that I want to copy files to. I'd like to copy files from one OneDrive account ("account #1") to another OneDrive account ("account #2") using Flow. Logged into account #2, I've selected accounted #1 as the originator of the documents.Hello Emily_dal, Thank you for your posting. For your current issue, it’s better to try to clean up app caches first, reboot mobile, then switch to a different network to check if result is the same. Please kindly sign in web app on one computer to be sure you can still access your account and services. By the way, it’s recommended to keep ...You can cancel specific Services or close your Microsoft account at any time and for any reason. To close your Microsoft account, please visit https://account.live.com/closeaccount.aspx. When you ask us to close your Microsoft account, we will put it in a suspended state for 60 days just in case you change your mind.Reopen your Microsoft account. Go to account.microsoft.com and sign in. You'll be asked to receive and enter a security code. After you enter the code, your account will be reopened. Subscriptions, profiles, and content that were on the account prior to closing will be available to you, including rewards points, Xbox profile gamertag ... In the Run box, type appwiz.cpl and click OK. Select Microsoft Office 365, click Change>Online Repair>Repair. If the issue persists, use SARA Tool to troubleshoot sign-in issue. This tool can help you find the issue and suggest the next steps to fix the problem.Can't sign in If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Billing & payments Learn how to renew or cancel a subscription, request an exchange or refund, redeem a gift card, and view account balances. Payment and billing help Work or school accounts On this other laptop I'm now setting up, the splash page doesn't show up and instead I get the error: "That Microsoft account doesn't exist. Enter a different account or get a new one." After some more research, I found out that some people fixed this by removing the secondary/backup/recovery email on the work account and for some reason, it ...Feb 12, 2021 · 02-16-2021 05:26 PM. Hi @Anonymous. Could you please try to use Outlook 365 connector to connect to your work Microsoft account because Outlook.com connector is used to connect to a personal account which is not a work or school account. If this problem still exists, please feel free to let me know. Best Regards, Community Support Team _ Kira Xie. How to fix and overcome the “That Microsoft account doesn’t exist” error: Method 1: Clear browser cached data. Method 2: Check device enrolment. Above are some of the methods you can use to help resolve the issue of the “Microsoft account doesn’t exist” your cached data can sometimes interfere with current activities on your site ...Troubleshooting verification code issues. Microsoft account dashboard. There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you. I'm not getting my verification code.Generally speaking, the OOBE screen will give you the option to choose whether you want to use your personal account or your organisation's account. Note: This does occur if you are logged into OOBE as a personal account under the organization mode, and I have tested this if you select organisation in the OOBE screen. This message will appear.Aug 7, 2015 · Open an elevated command prompt. To do this, on the start screen type cmd, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. Type the following commands. Press Enter after each command. Apr 7, 2021 · I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get… I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get a new one." What do I do? By the way, I have no idea what I'm supposed to enter in the "Tags ...Microsoft allows you to control your account your way with customizable privacy settings. Manage your Xbox, Windows, and other privacy settings on this page.If you close your Microsoft account, there's a 60-day grace period during which you can change your mind and reopen your account. After 60 days, your Microsoft account will be permanently deleted. See How to close your Microsoft account for more info. Reopen your Microsoft account. Go to account.microsoft.com and sign in.So I’m logged in here on this forum to an account I’m trying to set up on a new computer yet on the computer when I type it in says it doesn’t exist. But it does because I’m on it here. The new computer won’t proceed without it. If the diagnostic doesn't detect any issue, but you still can't sign in to Teams, or you don't have a Microsoft 365 administrator account, select the button below to download SaRA and automatically start the tests. For more information about SaRA, see About the Microsoft Support and Recovery Assistant.A Microsoft account gives you access to Microsoft products and services with just one login. Here's how to set one up: Go to account.microsoft.com, select Sign in, and then choose Create one! If you'd rather create a new email address, choose Get a new email address, choose Next, and then follow the instructions.Attempt logging in with the primary Microsoft ID. Avoid attempting to log in with an Alias. Send a test E-mail to the supposed user ID. Do not use an account name from another type of account. Recover your account by requesting a password reset. 1. Ensure that your Username and ID actually exist.To make sure your payments go through smoothly, keep your bank, credit card, and Microsoft account contact details up to date. You may also see some phishing emails about non-payment issues. If you're not sure, never click links in an email, but go direct to your bank's website. You can access your Microsoft Account at https://account.microsoft ... Feb 28, 2021 · So I have my school Office account, hence the.xxxx.edu extension to my email in the image, and I have had trouble for a long time trying to log-in to OneDrive on my laptop through my school account. What's weird to me is I'm able to log-in to my account in Microsoft Word and Excel, as shown in the images below, but OneDrive is having trouble... Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock. Add a device to your Microsoft account. Adding a device to your Microsoft account is quick and easy. Link to Windows I have been trying unsuccesfully to add my work account on my IPhone. When i go tho the mail section and add acount, I select Outlook. When i put in my work email, it says that account doesnt exist.Hello Emily_dal, Thank you for your posting. For your current issue, it’s better to try to clean up app caches first, reboot mobile, then switch to a different network to check if result is the same. Please kindly sign in web app on one computer to be sure you can still access your account and services. By the way, it’s recommended to keep ...So I’m logged in here on this forum to an account I’m trying to set up on a new computer yet on the computer when I type it in says it doesn’t exist. But it does because I’m on it here. The new computer won’t proceed without it. On the Choose an account screen, click the Microsoft account button. On the Add your Microsoft account screen, enter the email address and password associated with your Microsoft account. On the Make it yours screen, you'll have the option to make this Microsoft account your primary account. (This makes sign-in, settings, and syncing happen ...If the diagnostic doesn't detect any issue, but you still can't sign in to Teams, or you don't have a Microsoft 365 administrator account, select the button below to download SaRA and automatically start the tests. For more information about SaRA, see About the Microsoft Support and Recovery Assistant.Reopen your Microsoft account. Go to account.microsoft.com and sign in. You'll be asked to receive and enter a security code. After you enter the code, your account will be reopened. Subscriptions, profiles, and content that were on the account prior to closing will be available to you, including rewards points, Xbox profile gamertag ... On the Choose an account screen, click the Microsoft account button. On the Add your Microsoft account screen, enter the email address and password associated with your Microsoft account. On the Make it yours screen, you'll have the option to make this Microsoft account your primary account. (This makes sign-in, settings, and syncing happen ...On Windows 10: Select the Start button, then select Settings > Accounts > Email & app accounts. Under Email & app accounts, you'll see the account names associated with your device. If you have an Xbox, the Find your Microsoft email address walkthrough will take you through the process of finding your account information on your Xbox.Oct 23, 2018 · On Windows 10: Select the Start button, then select Settings > Accounts > Email & app accounts. Under Email & app accounts, you'll see the account names associated with your device. If you have an Xbox, the Find your Microsoft email address walkthrough will take you through the process of finding your account information on your Xbox. On the Choose an account screen, click the Microsoft account button. On the Add your Microsoft account screen, enter the email address and password associated with your Microsoft account. On the Make it yours screen, you'll have the option to make this Microsoft account your primary account. (This makes sign-in, settings, and syncing happen ...Hello there, I was trying to log in to the Design Lab to create and buy a new Xbox Controller. The systems repeatedly refused to let me log in with the error: "Your Microsoft account doesn't contain an email address. Please update your Microsoft account and try signing in again." I get that message while being logged into my MS account / Xbox ...Username lookup Check products or services Check if closed Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Move on to the next step: Step 2: Check products or services where you used your Microsoft account A Microsoft account gives you access to Microsoft products and services with just one login. Here's how to set one up: Go to account.microsoft.com, select Sign in, and then choose Create one! If you'd rather create a new email address, choose Get a new email address, choose Next, and then follow the instructions. Aug 14, 2021 · Microsoft won't accept password a second time. I just got a new computer. I'm trying to sign into my Microsoft account via my computer but it won't let me. I've changed my password several times. It'll accept a new password and when I go to sign in, it'll accept the password the FIRST TIME. Then it gives me a "give us the password a second time ... Report abuse. Sounds as though your friend may need to check their privacy settings to make sure that they don't have multiplayer blocked. They can sign in with their Microsoft account to review and change their settings online. 84 people found this reply helpful. ·.Apr 7, 2021 · I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get… If you see the Microsoft account icon, you're using a Microsoft account. If you only see the Password icon, you have either a domain (work or school) account or a local account. If you have a Microsoft account: On the sign-in screen, type your Microsoft account name if it's not displayed.
Sep 19, 2013 · I have had the same hotmail account for years and have been active on it daily. However, today I tried over and over to log in and just continued to get the following message: "That Microsoft account doesn't exist. Enter a different email address or get a new account." . Are mcdonald
Thus logging in using the original account (Alias) will trigger the system to prompt the user that it does not exist. The solution is to log in using the new account. The person mistyped the email address. Retyped the correct email address. The person did not access the account (WITH A BROWSER) within 365 days.Aug 3, 2022 · 08/03/2022 4 contributors Applies to: Microsoft 365 Feedback When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesn’t exist. Enter a different account or get a new one. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. So I’m logged in here on this forum to an account I’m trying to set up on a new computer yet on the computer when I type it in says it doesn’t exist. But it does because I’m on it here. The new computer won’t proceed without it. Attempt logging in with the primary Microsoft ID. Avoid attempting to log in with an Alias. Send a test E-mail to the supposed user ID. Do not use an account name from another type of account. Recover your account by requesting a password reset. 1. Ensure that your Username and ID actually exist.I tried logging in to my work Microsoft account and whenever I used my login credentials, I was unable to login; this has happened a number of times. I never changed my password or even my school e-mail. I don’t understand why I’m unable to login to my Account. I tried even recovering my account, even that didn’t work.Generally speaking, the OOBE screen will give you the option to choose whether you want to use your personal account or your organisation's account. Note: This does occur if you are logged into OOBE as a personal account under the organization mode, and I have tested this if you select organisation in the OOBE screen. This message will appear.Jun 15, 2022 · I'm trying to sign in in the xbox design lab but when I do, it says "You can not login right now. Your Microsoft account doesn't contain information about Last Name. Update your profile and login again" and doesn't allow me to sign in. When I go to my microsoft account I already have my last name filled, so I don't know what I should do. Jun 15, 2022 · I'm trying to sign in in the xbox design lab but when I do, it says "You can not login right now. Your Microsoft account doesn't contain information about Last Name. Update your profile and login again" and doesn't allow me to sign in. When I go to my microsoft account I already have my last name filled, so I don't know what I should do. May 7, 2020 · In the Run box, type appwiz.cpl and click OK. Select Microsoft Office 365, click Change>Online Repair>Repair. If the issue persists, use SARA Tool to troubleshoot sign-in issue. This tool can help you find the issue and suggest the next steps to fix the problem. I'm trying to sign in in the xbox design lab but when I do, it says "You can not login right now. Your Microsoft account doesn't contain information about Last Name. Update your profile and login again" and doesn't allow me to sign in. When I go to my microsoft account I already have my last name filled, so I don't know what I should do.If you see the Microsoft account icon, you're using a Microsoft account. If you only see the Password icon, you have either a domain (work or school) account or a local account. If you have a Microsoft account: On the sign-in screen, type your Microsoft account name if it's not displayed. Sign in Create an account Questions? We have answers A Microsoft account does not need a Microsoft email The email address used to sign into your Microsoft account can be from Outlook.com, Hotmail.com, Gmail, Yahoo, or other providers. Create a Microsoft Account The PC Microsoft account apparently doesn't realize the account is removed online. Do you know how it was removed? This doesn't just happen, it takes a process to delete it. Does it show the exact same email address at Settings > Accounts > Your Info? How about if you click the link there to Manage My Microsoft Account, where does it go?.